Privacy Policy

The Mahalo Gives, LLC Privacy Policy was last updated on Feb 9, 2017

Mahalo Gives, LLC (“we”, “us” or “Mahalo”) has a very straightforward philosophy regarding our individual users’ privacy – we are committed to safeguarding your privacy at all times and using your personal information only in accordance with policies disclosed to you. Depending on the context, “we”, “us” or “Mahalo” may also refer to the The Mahalo Gives Foundation (the “Foundation”), our affiliated donor advised fund charitable organization. When we use the phrase “personal information” in this Mahalo Privacy Policy (this “Privacy Policy”), we mean information that allows someone to identify or contact you, including, for example, your name, address, telephone number, e-mail address, as well as any other non-public information about you that is associated with, or linked to, any of the foregoing information.

We have implemented this Privacy Policy to assist your understanding of the information we collect in connection with your use of the Mahalo charitable donation application (the “App”), the Mahalo Website (the “Website”) and related services (collectively, the “Services”), and to describe how we use and/or share that information. We will not use or share your information with anyone except as set forth in this Privacy Policy.

The Services are operated by Mahalo to enable users to make donations to, and conduct fundraising activities for, any of the approximately 1.8 million charities registered in the United States. All donations will be made to the Foundation through the App or our Website. Our goal is to provide you with the tools to assist your charitable giving to any charity, using our easy-to-use secure platform while being vigilant about the protection of your privacy.

By downloading and using the App, visiting and using the Website, creating a profile, making a donation(s), conducting fundraising activities, or using any of our Services, you are accepting and agreeing to all of the terms set forth in this Privacy Policy and in our Terms of Use (the “Terms of Use”). If you do not agree with any aspect of this Privacy Policy or the Terms of Use, do not use the App or the Website.

Information We Collect

In order for you to maximize the benefit you receive from our Services, you will need to share certain information with us. Mahalo and the Foundation will share with each other any of the information that you provide to us.

If you are an individual, we will use and retain information that you input into the App or the Website to identify you and contact you through a variety of methods.

If you establish a personal account, either through the App or the Website, you will be required to use your email address as your user name and to create a password, and we will ask you to provide certain other personal information, including your name and mobile phone number. We may ask for other information about you, including from social media sites such as Facebook, or your photo for your App profile. We will also collect and store payment information (such as credit card or bank account information) so that we can process the donations you make through the App or the Website, as well as provide you with tax-deduction receipts demonstrating your charitable giving performed through the use of our Services.

Additionally, you may choose to post information regarding your donations or fundraising, including items such as donation details, comments, texts, images, and other content (your “Content”) to the App or Website. Unless you opt to make any Content “anonymous” within the App or Website, Content you post through the App or Website may be able to be viewed by other Mahalo users and will be governed by our Terms of Use.

If you participate in a private Fundraising Event, the creator of that Event, and other invitees to such Event, will be able to see information about any donation you may make in such Event. If the event is not private, certain information about any donation you may make in such Event may be able to be viewed by other Mahalo users and will be governed by our Terms of Use.

Our Use of Information You Provide

We will use the information that you submit through our App or Website in order to provide a range of Services to you. If you establish a personal account with us, we may send you communications via email, text message and in-App “push” notifications. If you make donations through the App or Website, we may use the information you provide in order to complete the processing of donations and provide you with tax-deduction receipts in addition to giving you tools and information to track and monitor all of your giving activities through our Services (through the App, the Website and offline). We will also share your name, email address, mailing address and donation details with any non-profit to whom you recommend your donations be remitted.

Through the use of our Services, we offer you the ability to conduct fundraising activities or events (“Fundraising Event(s)”) on behalf of charities. If you conduct a Fundraising Event, we will share your name, email address and other personal information, as well as your donation details, with the relevant person or organization managing that Fundraising Event. We will need to access and use your personal information and donation records as part of that communication. In addition, we will access and use your contacts you select to distribute communications, including a Fundraising Event invite, and will send out the Fundraising Event invitation on your behalf by the communication method you select.

We may also use your contact information to send you information concerning your donation(s) or Fundraising Event, including without limitation donation confirmation, any notices about problems with your transaction, as well as consolidated tax reports.

Finally, we may provide your information to third parties – such as (for example) the credit card company, the sponsoring bank, and/or the bank issuing the credit card – for the purpose of processing the credit card (or other) charitable gift transaction, along with any and all processing or administrative fees charged in connection with such transaction. We will not, however, share your personal information or donation activity with any other third party without your prior consent, except as may be required by law (See “Legal Requirements”).


Mahalo takes security seriously and we take reasonable measure to protect your information. All transaction and credit card information entering our system is encrypted. We process your financial transactions securely using banking industry standard technology through third-party payment processors. In addition, our hardware, applications, databases, and networks are protected by protocols and procedures designed to ensure the security of the information they contain. While we take reasonable measures to maintain the security of your information on our systems, no server, computer or communications network or system, or data transmission over the Internet can be guaranteed to be 100% secure. Accordingly, we cannot ensure or warrant the security of any information you provide to us through your use of the Services. By your use of the Services, you acknowledge and agree that you provide such information and engage in such transactions at your own risk. In addition, we are not responsible for any information that you share with other users of the App or Website or other third parties.

Privacy Protection for Children

Our Services are not directed to children under the age of thirteen. In compliance with the Children’s Online Privacy Protection Act, we do not knowingly collect personally identifiable information from persons under the age of 13 through the App, the Website or otherwise. If we later learn that any user is under the age of 13, or that we have inadvertently received personally identifiable information from a user under the age of 13 through the App or the Website, we will take appropriate steps to remove that user’s information from the database and restrict that user’s access to the App or the Website.

Because we do not knowingly collect any personally identifiable information from children under the age of 13 via the App or the Website, we also do not knowingly distribute such information to third parties, and we do not condition the participation of a child under 13 in the App’s or the Site's online activities on providing personally identifiable information.

How To Review and Make Changes to Your Information

If you are a registered user of our App or our Website, you can make changes to your user account information by logging in to the App or Website and using the account tools available via the App or Website. If you have any questions about modifying your account or preference information, please visit the FAQ section of our App or Website, or email us at .

Links to Other Websites

The App or the Website may contain links to third-party websites, including nonprofits and other organizations. Mahalo’s Privacy Policy addresses only our use and disclosure of information we collect from you in connection with the provision of our Services. Mahalo has no control over, does not review and is not responsible for the privacy practice, policies, or content of such other websites. If you disclose information to others, or authorize us to do the same, the use and disclosure restrictions contained in this Privacy Policy will not apply to any third party. Please review the privacy policy of any new site that you visit.

Legal Requirements

Although such a situation may be unlikely, Mahalo may be required to disclose user information to appropriate authorities in accordance with law, whether by subpoena or other legitimate request, or if, in our business judgment, such disclosure is reasonably necessary to protect the rights, property, or personal safety of our Website, our App, us, our affiliates, our officers, directors, employees, representatives, our licensors, other users, and/or the public.


Any changes or updates to this Privacy Policy will be posted in the App and on our Website, with the effective date listed at the top. By continuing use of the App or the Website after we post any such changes, you accept the Privacy Policy as modified. Please check back often to read the most updated and amended Policy.

Users Outside of the United States

If you are a non-U.S. user of the Services, by using the Services and/or providing us with information, you acknowledge and agree that your personal information may be processed for the purposes identified in this Privacy Policy. In addition, your personal information may be processed in the country in which it was collected and in other countries, including the United States, where laws regarding processing of personal information may be less stringent than the laws in your country. By providing your information, you consent to such transfer.

Questions Regarding Privacy

If you have questions or concerns about this Privacy Policy, our privacy practices, or your dealings with us, please contact us by writing to:
Attn: Online Privacy Coordinator
Address: 81 Newtown Lane, #360, East Hampton, NY 11937
E-mail address:

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